I placed an order but I am not sure if it was received by TAG

We will follow up with you upon receiving your order, generally within a few hours of your order being placed. If you have not heard from us and want to confirm your order was received, feel free to call us @ 6342 1266 or shoot us an email direct to orders@thealaskaguys.com to confirm.

Help! I entered my information wrongly! What should I do?

Do give us a call at 6342-1266 or drop us an email at orders@thealaskaguys.com so that we can update your particulars .

I placed an order but I selected the wrong product. What should I do?

Give Team TAG a call at 6342-1266 or drop us an email at orders@thealaskaguys.com .

When I placed my order, the total quote was $210, why is the cost different in the confirmation email I received?

Due to the actual weight of the seafood, total costs can be slightly different than indicated when you submit your order. We do our best to get your order to as close to the amount ordered as possible.

There was no payment option online, how do I pay for my order?

After receiving your order, we will send you an email with total cost and payment method options. For home deliveries we accept cash, check or wire transfer as payment options.